Basciano Chianti Rufina 2018

The most commonly consumed wine in Italy, and interestingly, the most commonly consumed Italian wine in the world, Chianti is emblematic of what Italy means to the world of wine.

Fermented primarily from Sangiovese, fresh cherry, strawberries, and red plum pleasure the senses when enjoying this wine.

Winemakers have spent the last couple of decades trying to change the old image of Chianti: Wine bottles in wicker baskets, interestingly also called fiascoes. They've done so by producing very nice wines through state-of-the-art growing and fermentation techniques.

Chianti is a red wine that comes from Tuscany but can contain small amounts of white grapes during blending. 

Alcohol content: 13.5%

Allergens: Contains sulfites

When you place your order, we know that you want to receive the item as fast as possible. We will make that happen.

How long will the entire ordering process take from order submission to delivery? 

We will do our best to deliver your product as fast as possible, depending on your location.  Based on the record, the usual shipping time is 3-7 days.

After submitting your order, what's next?

- Our staff will manually review all orders of that day. The order review will be completed within 24 hours. It includes checking all customer's info, shipping address, spelling errors, missing street number or other details, etc. Within this period, cancellation is still possible.

- After the order review, all orders of that day will be fulfilled. It includes packaging, sorting, and dispatching. In this stage, NO CANCELLATION is accepted.

All orders are shipped with a tracking number, so you can track it every step of the way!  Packages may face delays beyond our control such as postal delays.

We do have pretty easy and straightforward refund & cancellation policies.  

We will issue a full refund back to your original payment method used IF AND ONLY IF:

- Your order gets lost while in transit.  You may also opt for a resend.  Resends will take 3-7 days, just like placing a new order.

- You received an incorrect item.  In this situation, we will require you to send a photo.  You may also opt for a resend.  Resends will take 3-7 days, just like placing a new order.  If resend, we will email you a prepaid shipping label, and you will need to send the incorrect wine back to us.  

- You received a damaged item.  We will require you to send a proof of damage.  You may also opt for a resend.  Resends will take 3-7 days, just like placing a new order.  If resend, we will email you a prepaid shipping label, and you will need to send the incorrect wine back to us.

- If your order is delayed (more than 20 days) due to reasons we have no control of like postal delay, we will issue a compensation store credit in the form of a coupon code.

We will NOT issue a refund if:

- After 24 hours from placing the order, you have changed your mind and decided not to proceed with the order.

- After 24 hours from placing the order, you have decided to change the wine brand.  Please refer to our RETURN | EXCHANGE policies.

- You have entered an incorrect shipping address or any misspelled info resulting in a failed delivery.

CANCELLATION

We are happy to cancel orders within 24 hours from order placement, because during this stage, it's still under review.  If it's more than 24 hours, that means your order has been fulfilled OR in-queue for dispatch, and cancellation is no longer possible.  

For more clarification, please message us at support@esotericwines.com or use our CUSTOMER CARE page.

We will accept returns, exchanges, or replacements for the following situations below.

BROKEN WINES RECEIVED

For broken wines and you opt for a resend, we will require a proof of damage.  Then, we will send you a new wine, free of charge of course.  Resends will take 3-7 days, just like placing a new order.

If you want a refund, we will issue a full refund back to the original payment method used.

INCORRECT DELIVERY

For incorrect delivery, you may opt for a refund or a replacement.  If refund, we will send you a prepaid shipping label (so that it will be no cost to you), and you will need to send the incorrect wine back to us.  Then, we will issue a full refund back to the original payment method used.

If replacement, still you will need to send the incorrect wine back to us, and we will send you a prepaid shipping label.  Then, we will send you a new wine, free of charge of course.  Resends will take 3-7 days, just like placing a new order.

If you receive a correct item and you just want to replace it with a different wine, you will need to send the original wine back to us at your own expense.  Then, once we receive it, we will issue a store credit in the form of a code, and you will use that store credit to make a new purchase.

We will require some proofs of damage or incorrect delivery like a photo or a video.